FREQUENTLY ASKED QUESTIONS
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The IDC® Powerharness is guaranteed to prevent harmful pressure on your dog’s neck. Thanks to a major development of the IDC® Powerharness the chest strap forwards the power lines of the leash with almost no breakage.
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There are a wide range of sizes available, you can use our sizing guides to determine which size will suit your dog.
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To measure for a dog harness, start one hand width behind the front legs and measure around the chest and over the back. See measuring your dog and sizing guides for more detail, and check out this video for correct fit and adjustment.
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In Europe, exceeding European Union standards.
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As long as the product you have ordered is in stock and your payment has been received you can expect delivery within 2 – 3 working days. Please allow an extra 1-2 days for rural delivery.
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Yes, all products have a 1 year manufacturer's warranty.
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Currently we can only process orders delivered in New Zealand via our website, if you would like a product delivered elsewhere please contact us directly at sarah@julius-k9.co.nz.
SIZING GUIDES
IDC® POWERHARNESS
IDC® POWERHARNESS WITH SIDE RINGS
IDC® GUIDE DOG HARNESS
IDC® STEALTH POWERHARNESS
SIZE |
CHEST CIRCUMFERENCE |
WEIGHT |
Baby 1 |
29 - 36 cm |
0.8 - 3 kg |
Baby 2 |
33 - 45 cm |
2 - 5 kg |
Mini-Mini |
40 - 53 cm |
4 - 7 kg |
Mini |
49 - 67 cm |
7 - 15 kg |
Size 0 |
58 - 76 cm |
14 - 25 kg |
Size 1 |
63 - 85cm |
25 - 30 kg |
Size 2 |
71 - 96 cm |
28 - 40 kg |
Size 3 |
82 - 115 cm |
40 - 70 kg |
Size 4 |
96 - 138 cm |
70 - 90 kg |
IDC® MULTIFUNCTIONAL DOG VEST 3IN1
SIZE |
CHEST CIRCUMFERENCE |
LENGTH OF VEST |
S |
44 - 64 cm |
40 cm |
M |
55 - 72 cm |
46 cm |
L |
65 - 82 cm |
51 cm |
XL |
75 - 92 cm |
57 cm |
IDC® NEOPRENE DOG JACKET
SIZE |
CHEST CIRCUMFERENCE |
LENGTH OF VEST |
Baby 1 |
30 - 35 cm |
19 cm |
Baby 2 |
35 - 44 cm |
30 cm |
XS |
43 - 53 cm |
33 cm |
S |
51 - 64 cm |
40 cm |
M |
60 - 71 cm |
46.5 cm |
L |
70 - 82 cm |
49 cm |
XL |
79 - 90 cm |
57 cm |
REHABILITATION HARNESS - FRONT |
REHABILITATION HARNESS - HIND |
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PAYMENT & SHIPPING OPTIONS
PAYMENT OPTIONS
CREDIT CARD
We accept credit card and Paypal payments online, via our checkout. We also accept orders paid by internet banking, if you would like to pay by internet banking please email us with your enquiry and we will respond with a bank account number to deposit the funds to.
PAYPAL
Select PayPal as the payment method and follow the onscreen instructions. You will be redirected to PayPal where you need to choose the PayPal funding source you wish to use for your order.
BANK TRANSFER
We also accept orders paid by internet banking, if you would like to pay by internet banking please email us with your enquiry and we will respond with a bank account number to deposit the funds to.
SHIPPING METHODS
All orders are shipped via Pass the Parcel and NZ Post, from our base in Kaiapoi, Canterbury, New Zealand.
Delivery time is 2-3 working days, but please allow an extra 1-2 days for rural delivery.
Delivery time is 2-3 working days, but please allow an extra 1-2 days for rural delivery.
RETURNS
EXCHANGES
If the product you order is not the correct size, you can return it within 7 days (customer responsible for return shipping costs), in original condition incl. tags. We will happily replace with correct size. All subject to different sizing costs.
FAULTY ITEMS
If your item is faulty, please notify us by emailing us at sarah@julius-k9.co.nz.
REFUNDS
All refunds are issued on a case by case basis.
WARRANTYWe have a 1 year warranty on the IDC® Powerharnesses which covers manufacturers defaults, but excludes wear and tear including chewing.
JULIUS-K9® makes every effort to ensure that you and your dog can enjoy all the advantages of the IDC® and K9® dog harnesses and dog equipment for as long as possible, should you nevertheless have any quality complaint or warranty issues, please contact us at sarah@julius-k9.co.nz. We provide a 1-year warranty on our products. |
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